December 10, 2011


This is what I love about working for a Company like Costco.  We have this return policy that states the following:

  • We will refund your membership fee in full at any time if you are dissatisfied.
  • We guarantee your satisfaction on every product we sell with a full refund.
  • The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, touch screen tablets, MP3 players and cellular phones.
Early on I asked a manager the following.  I purchase some eggs.  Six years later I decide to return the eggs for a refund.  What happens?  "You get a full refund," was his reply.

No comments: